Angry waiters have accused one of the UK’s most exclusive restaurant chains of Scrooge-like behaviour in the run-up to Christmas, after it abolished the service charge in its restaurants and started to use cash tips to pay salaries. Some employees … Continue reading
Cash, cheque and meter customers urged to stake claim to refunds after being overcharged for years. Jamie Elliott reports Householders who pay for gas and electricity by cash, cheque or prepay have been overcharged by almost £2bn and are entitled … Continue reading
The steep rise in insurance costs since 2007 has left homeowners unable to get cover or move house Flood victims continue to face spiralling costs for home insurance as excesses for flood cover rise to levels that are making their … Continue reading
Observer investigation reveals how classified ads lure victims into a rent racket Jamie Elliott and Graham Norwood Online fraudsters are targeting British students and foreign holidaymakers by purporting to rent out property that does not exist. The scams work by … Continue reading
It will come as a shock to many, but renting out a room could invaildate any claim you make on a policy, as Jamie Elliott finds Homeowners who are about to welcome student lodgers as the university term begins might … Continue reading
Construction boss for East London Line said to have made £300,000 by underpaying his men Workers employed to build parts of London‘s new transport links which will be vital during the Olympics have, in effect, been conned out of thousands of … Continue reading
Investors in flats angered by expensive power arrangements that prevent them from shopping around. Jamie Elliott reports Buy-to-let investors at a block of flats in Halifax say they are losing thousands of pounds because they are forced to buy expensive … Continue reading
Survey reveals level of risk facing ex-tenants who purchase their council property. Jamie Elliott reports People who buy their council property under right-to-buy schemes are far more likely than other homeowners to get into mortgage arrears and risk losing their homes. A … Continue reading
Daytime TV regular Richard Phillips is the latest restaurateur to be caught up in the escalating row over staff gratuities. Jamie Elliott investigates A television chef who owns and runs some of the UK’s most exclusiverestaurants, including one with a … Continue reading
A new law is intended to stop restaurant bosses pocketing staff tips. But as Jamie Elliott reports, there may be no change A change to the law intended to stop restaurants using tips to make up staff’s pay to the minimum wage will do … Continue reading
